Kallos Health LLC DBA Kallos Health

Privacy Policy

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Kallos Health LLC DBA Kallos Health does not share customer opt in information, including phone numbers and consent records, with affiliates or third parties for marketing or promotional purposes. All text messaging originator opt in data is kept strictly confidential.

Information We Collect

Personal Information

We may collect personal information including:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Appointment information
• Opt in records and communication preferences

Non Personal Information

We may also collect non personal information including:

• IP address
• Browser type
• Device information
• Website usage patterns
• Cookies and analytics data

Customer Communication Information

We maintain records of:

• Appointment requests and communications
• Customer service inquiries
• Service history and preferences
• Feedback submissions

How We Use Your Information

We use collected information to:

• Provide and improve our services
• Process transactions and appointments
• Communicate with you regarding services and updates
• Improve website functionality and user experience
• Maintain communication preference records
• Ensure security and fraud prevention compliance

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services including appointment reminders, customer support, and important updates.

Opt In & Consent

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of opt in actions
• We comply with the Telephone Consumer Protection Act and applicable laws

Opt Out Instructions

• You may opt out at any time by replying “STOP”
• You will receive a final confirmation message
• No further messages will be sent unless you opt in again

Message Frequency & Content

• Message frequency varies based on your interaction with our business
• Messages are directly related to requested services
• Promotional messages are only sent with separate consent

Help & Support

Reply “HELP” for assistance or contact us at info@kallos-health.com.

Carrier Information

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services such as customer service is permitted. All other use categories exclude text messaging originator opt in data and consent.

Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with trusted service providers that assist in business operations including payment processors, appointment scheduling providers, and SMS delivery providers solely for operational purposes.

We may also disclose information if required by law or legal process.

Data Security

We maintain reasonable security measures including:

• Encryption of sensitive information
• Secure access controls
• Routine security monitoring
• Employee privacy training
• Secure backup systems

While we strive to protect your information, no transmission method over the internet is completely secure.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic
• Improve user experience
• Store user preferences
• Measure website effectiveness

You may disable cookies through your browser settings, though certain website features may not function properly.

Your Rights & Choices

You have the right to:

• Access or update your information
• Request deletion of your information
• Opt out of marketing emails
• Opt out of SMS communications by replying “STOP”
• Withdraw consent for future communications

To exercise these rights, contact us using the information below.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date listed above.

Contact Us

Kallos Health LLC DBA Kallos Health
2608 Patriot Blvd
Glenview, Illinois 60026
Phone: (847) 786-0860
Email: info@kallos-health.com
Website: kallos-health.com

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